FAQs

Once Home Solutions receives leads about vacant properties and hard-to-reach owners from a variety of sources, including real estate professionals, attorneys, title companies, private lenders, concerned neighbors, and even local service providers.

In addition, we conduct independent research by reviewing public records, court filings, and vital records to identify situations where our assistance may be helpful. If you’ve heard from us, it’s because our findings suggest you may hold an ownership interest in a property or have important information that could assist in resolving a property-related matter for someone else.


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Why did we reach out to you?

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Over time, families change and communication can fade. When there isn’t a designated person overseeing family records or keeping track of property-related matters such as taxes and ownership, important details can easily be overlooked or forgotten.

This situation is more common than most people realize.

In addition, when a property owner passes away without a will naming an Executor or Administrator, or when no relative immediately takes responsibility for the estate, identifying lawful heirs becomes a longer and more involved process that requires additional research and public documentation.

If I have a stake in a property, why wasn’t I aware of it until now?

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Your concern is completely understandable. Our outreach is genuine and conducted with full transparency.

The partners at Once Home Solutions bring decades of combined experience in real estate, and our business is built on trust, referrals, and long-standing professional relationships. We work exclusively with property owners and verified heirs who are facing title challenges or other property-related difficulties.

If it provides peace of mind, we are happy to share references from past clients in addition to the testimonials available on our website. We also welcome direct communication with your attorney to ensure everything is handled properly and professionally.

Is This Legitimate, or Could This Be a Scam?

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How do you determine your offers?

How long does the process take, and when will I get paid?

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What happens if I don’t take action to protect my claim to the property?

What happens if I don’t take action to protect my claim to the property?


Every property is different, and timelines can vary depending on the specific circumstances involved. That said, once a contract is signed and all required information has been provided, Once Home Solution is often able to close and release funds in as little as 24 hours.

Once Home Solutions handles all closing-related costs and commits its own time, capital, and resources to move the transaction forward. We assume the associated risks so our clients don’t have to. Even though legal, research, and due diligence expenses can be significant, there is never any upfront cost, out-of-pocket expense, or obligation for you when you choose to sell your interest to us.

Our offers are thoughtfully structured after a thorough risk assessment. We consider factors such as outstanding taxes or liens, the property’s current market value based on its condition, and the anticipated legal and administrative costs needed to resolve title or estate matters.

We also take into account the size and nature of any partial or undivided ownership interest, as this directly affects both value and complexity.

If property taxes aren’t kept current, unpaid balances can accumulate and may eventually lead to a tax foreclosure. Similarly, if the property is neglected and allowed to fall into serious disrepair, the county could potentially condemn or demolish it, with the associated costs charged to the property. Taking timely action helps protect both your ownership rights and the value of the property.


If property taxes aren’t kept current, unpaid balances can accumulate and may eventually lead to a tax foreclosure. Similarly, if the property is neglected and allowed to fall into serious disrepair, the county could potentially condemn or demolish it, with the associated costs charged to the property. Taking timely action helps protect both your ownership rights and the value of the property.